Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number
• Booking Data: Reservation details, time, party size, restaurant selection
• Payment Data: Processed securely via third-party providers
• Device & Usage Data: IP address, browser type, interaction logs
• Location Data (optional): If enabled for nearby restaurant discovery

2. How We Use Your Information

• Process and manage restaurant bookings
• Send booking confirmations and updates
• Facilitate communication between you and restaurants
• Improve platform performance and user experience
• Prevent fraud, misuse, or security issues
• Comply with legal obligations

3. Legal Basis for Processing (UK GDPR)

We process your data under the following legal bases:

• Contract: To provide booking services you request
• Legitimate Interest: To operate and improve the platform
• Legal Obligation: Where required by law
• Consent: For optional features such as marketing communications

4. Sharing Your Information

We share information only when necessary to provide our services, including:

• Restaurants you make bookings with
• Payment processors
• Technical service providers (hosting, analytics, support tools)

Restaurants act as independent data controllers for customer interactions after booking.

5. Third-Party Discovery Platforms

Restaurants may be discovered through third-party services such as search engines, maps, or directories. These platforms only assist discovery and do not control booking processing or data handling within PayBuddy.

6. Data Retention

We retain personal data only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Rights

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Request data portability

8. Data Security

We implement appropriate technical and organisational measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security of information transmitted online.

9. Cookies and Tracking

We use cookies and similar technologies to improve user experience, analyse traffic, and maintain platform security. You can control cookie preferences through your browser settings.

10. International Transfers

Some service providers we use may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place to protect your information.

11. Data Responsibility

Restaurants are responsible for how they use customer data received through PayBuddy. We are not responsible for misuse of data by third-party restaurants.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

13. Contact Us